Southeastern Massachusetts Regional 911 District

As Team Members of the Southeastern Massachusetts Regional District, we are committed to providing prompt, accurate, coordinated and reliable Next Generation-911 and emergency services for all of those that we serve. Such service shall be provided in a courteous, responsive and professional manner and be recognized as a trusted provider of emergency communications. To act with integrity and professionalism; maintaining an environment responsive to the needs of the agencies, organizations, and community that we serve and capitalize on new and advancing technology and innovations to further our mission and strengthen our partnership with all we serve.

Southeastern Massachusetts Regional 911 District is the primary Public Safety Answering Point (PSAP) for the towns of Easton, Mansfield, Norton and Foxborough Massachusetts. The District has the responsibility for Bristol County Fire Control and serves as Bristol County's NAWAS answering and warning point. All District 9-1-1 operations will occur at the Southeastern Massachusetts Regional Emergency Communications Center (SEMRECC). SEMRECC receives both wireline and wireless (land line and cell phone) 911 calls, as well as handling all response asset tracking, deployment and allocation for Police, Fire and EMS Services.

If you have an emergency, Call 9-1-1

9-1-1 is the nation-wide emergency number for the United States. If you have an emergency, or think you have an emergency call 9-1-1. All 9-1-1 centers in Massachusetts are capable of receiving TTY calls and calls from non-English speaking callers.

If you call 9-1-1 by accident, please do not hang up. Stay on the line and notify the Telecommunicator of the error. If you do hang up, even if you don't think the call went though, the 911 center will call you back- please answerand notify the Telecommunicator of the error. All 9-1-1 hang up calls that are not confirmed errors will have a police officer assigned to investigate.

Texting to 9-1-1 is available in Massachusetts.